Privacy Policy

Last updated: April 2026  ·  Webfluence Marketing Solutions Pvt. Ltd.

This Privacy Policy describes how Webfluence Marketing Solutions Pvt. Ltd. ("Webfluence", "we", "us", or "our") collects, uses, and protects your personal information when you visit webfluence.in or contact us for our services.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information: name, email address, phone number, and company name when you fill out our contact form or book a discovery call.
• Communication data: messages, enquiries, and correspondence you send us via email or our website forms.
• Technical data: IP address, browser type, device information, pages visited, and referring URLs collected automatically through cookies and analytics tools (Google Analytics 4, Google Tag Manager).

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request.
• Send you relevant information about our services, marketing insights, or updates (you may opt out at any time).
• Improve our website and understand how visitors interact with our content.
• Comply with legal obligations and protect our legitimate business interests.

3. Cookies and Analytics

We use cookies and similar tracking technologies to analyse website traffic and improve user experience. We use:

• Google Analytics 4: to understand how users navigate our site. Data is anonymised and aggregated.
• Google Tag Manager: to manage tracking scripts on our website.
• Essential cookies: required for the website to function correctly.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business (e.g., email platforms, CRM tools), subject to confidentiality agreements.
• Legal authorities if required by law or to protect our rights.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact enquiries are retained for up to 3 years. You may request deletion of your data at any time.

6. Your Rights

Under applicable data protection laws (including India's Digital Personal Data Protection Act, 2023), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent to marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS with SSL encryption.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: rohtash@webfluence.in
• Phone: +91 89712 80060
• Address: Webfluence Marketing Solutions Pvt. Ltd., HSR Layout, Bengaluru, Karnataka, India